The quality assurance module enable verifiers, managers and any others who need to oversee the quality of records to view, verify and report – including the ability to communicate and provide feedback to individual users directly through the system. As a result of checks carried out, there are a wide range of reports available including the ability to create a stand-alone report in Word format
Verification made easy with all the information required ready to view in the system
Vary the scope of a general QA report to focus attention on aspects as broad or narrow as required with the ability to select specific standards, locations, event types, date range, etc
Check the quality of records and create an appropriate audit trail relating to specific candidate(s) or Assessor(s)
Access records direct from the QA module, eliminating the need to access individual candidate records separately
Make comments and any action notes based upon checks made
Set up and apply bespoke rating scales to identify key performance indicators enabling ranking and percentage scoring
Feedback to the assessors and trainers directly from the module which is sent directly to their home page
Assessors and trainers are able to respond to and acknowledge feedback to the verifier from their personal home page
Keeps all QA checks in one place for audit and evidence purposes, with the ability to produce a range of management reports